Privacy Policy

Who we are

White Horse Investments LLC ("we", "us") operates https://www.flipyourhouses.com (the "Site"). This policy explains what information we collect when you use the Site or contact us, how we use it, and the choices you have. Questions: info@flipyourhouses.com or (661) 444-0178.

Information you give us

When you fill out a form, call, text or email us, we collect what you provide, which may include:

• Name, phone number, email address and zip code
• Details about your home or project and the services you are interested in
• Your message and your preferred time to be contacted
• The page you were on when you sent the form, and the date and time

Information collected automatically

Like most websites, the Site may collect technical information such as your IP address, browser type, device, pages viewed and referring site. We use this to keep the Site secure, understand how it is used and improve it. See the Cookies section for details.

How we use your information

We use the information above to:

• Respond to your request and schedule a consultation
• Prepare estimates and provide our services
• Send service related messages about your project
• Improve the Site and our services
• Comply with law and protect our rights

Calls and text messages

If you check the consent box on a form, you agree that we may contact you by phone, text message (SMS) or email about your request, including with automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. We do not share your mobile number or SMS consent with third parties for their marketing.

How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run the Site and respond to you, such as website hosting, email delivery, scheduling, mapping and analytics providers. They may use your information only to provide services to us.
• Crews and partners who need property details in order to carry out work you have asked for
• Authorities when required by law, or to protect the safety or rights of any person
• A successor if our business is sold or merged

Cookies and analytics

The Site may use cookies and similar technologies for essential functions and, if enabled, for analytics that help us understand traffic. You can control cookies in your browser settings. Blocking cookies may affect some features of the Site. Embedded content from third parties (for example maps, scheduling tools and social media) may set their own cookies under their own policies.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@flipyourhouses.com or calling (661) 444-0178. We will respond within a reasonable time and verify your identity before acting. Depending on where you live you may have additional rights under state law.

Data retention and security

We keep lead and project information as long as needed to serve you and to meet legal, tax and warranty obligations, then delete or anonymize it. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

If you live in California

California residents have rights under the California Consumer Privacy Act as amended, including the right to know what personal information we collect and why, the right to request deletion or correction, and the right not to be discriminated against for exercising those rights. We do not sell or share personal information for cross context behavioural advertising.

To make a request, email info@flipyourhouses.com or call (661) 444-0178. We will verify who you are before we act on it, and an authorised agent may make a request on your behalf with written permission.

Children

The Site is not directed to children under 13 and we do not knowingly collect information from them.

Changes and contact

We may update this policy. The date at the top shows the latest version. Contact: White Horse Investments LLC, 4605 Hahn Avenue, Bakersfield, CA. info@flipyourhouses.com. (661) 444-0178.